Beginner
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What this level covers
It covers the difference between strategy, plans and tactics, setting a simple digital goal, understanding your audience, auditing your current online presence and choosing priorities. You also learn basic frameworks such as SWOT and the customer journey, applied to small business examples.
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Who it suits
This level suits founders, managers and marketers who are asked to do more online without a clear plan. You may already use a website and social media, but you want to understand how a digital strategy is structured before making decisions.
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What you can apply afterwards
You should be able to audit your current digital activity, write one clear goal with supporting priorities and produce a short one-page plan showing what you will do first and why it matters to your business.
300 credits