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E-Learning Materials

E-Learning Materials

79 materials

E-Learning Materials

Filter by strategy area, open any material to read what it covers and compare its levels before you spend credits.

Customer Relationship & Retention 4 levels Building Customer Loyalty Programs Rewarding the customers who keep coming back can strengthen a business more than chasing new ones. This e-lear... Starting from 260 credits Open this material
Customer Relationship & Retention 4 levels Effective Customer Communication Clear, respectful communication shapes how customers feel about a business at every stage. This e-learning mat... Starting from 150 credits Open this material
Customer Relationship & Retention 4 levels Retention Marketing Tactics Winning a customer once is only the beginning of a profitable relationship. This e-learning material explains... Starting from 260 credits Open this material
Customer Relationship & Retention 4 levels Handling Complaints & Feedback Complaints are uncomfortable, but handled well they can strengthen customer trust and show where a business ne... Starting from 190 credits Open this material
Customer Relationship & Retention 4 levels Upselling & Cross-Selling Techniques Suggesting the right extra product at the right moment can help customers and increase the value of each sale.... Starting from 225 credits Open this material
Customer Relationship & Retention 4 levels Customer Success Metrics & KPIs You cannot improve what you do not measure, and customer success is no exception. This e-learning material exp... Starting from 300 credits Open this material
E-commerce & Online Selling 4 levels Starting Your Shopify Store Opening an online store involves more than choosing a theme. This e-learning material walks through planning a... Starting from 190 credits Open this material
E-commerce & Online Selling 4 levels Selling on Amazon: Step-by-Step Amazon gives sellers access to a huge marketplace, but success depends on careful preparation. This e-learning... Starting from 225 credits Open this material
E-commerce & Online Selling 4 levels Product Listing Optimization A product listing has seconds to convince a shopper to keep reading. This e-learning material explains how to... Starting from 190 credits Open this material
E-commerce & Online Selling 4 levels Managing Inventory & Fulfillment Running out of stock, or holding too much of it, can quietly damage an online business. This e-learning materi... Starting from 260 credits Open this material
E-commerce & Online Selling 4 levels Dropshipping for Beginners A practical starting point for anyone weighing up dropshipping as a business model. This e-learning material e... Starting from 190 credits Open this material
E-commerce & Online Selling 4 levels Facebook Ads for E-commerce Learn how to plan Facebook advertising around the numbers that matter to an online shop. This e-learning mater... Starting from 225 credits Open this material
E-commerce & Online Selling 4 levels Payment Gateway Integration Understand how online payments reach your business and how to plan a payment gateway that customers trust. Thi... Starting from 300 credits Open this material
E-commerce & Online Selling 4 levels E-commerce Analytics & Reporting Turn store data into decisions you can act on. This e-learning material explains which e-commerce metrics matt... Starting from 260 credits Open this material
Marketing Analytics & Tools 4 levels Google Analytics 4 (GA4) Basics Get comfortable with Google Analytics 4 and the way it measures a website. This e-learning material explains e... Starting from 225 credits Open this material
Marketing Analytics & Tools 4 levels Data-Driven Marketing Decisions Make marketing choices with evidence instead of instinct alone. This e-learning material shows how to frame th... Starting from 260 credits Open this material
Marketing Analytics & Tools 4 levels A/B Testing for Marketers Learn how to test marketing ideas properly so each change is judged on evidence. This e-learning material cove... Starting from 260 credits Open this material
Marketing Analytics & Tools 4 levels UTM Tracking & Attribution Models Find out where your customers really come from and which channels deserve credit. This e-learning material exp... Starting from 300 credits Open this material
Marketing Analytics & Tools 4 levels Marketing Dashboard Creation Build a marketing dashboard that people actually use. This e-learning material covers choosing the right measu... Starting from 260 credits Open this material
Marketing Analytics & Tools 4 levels CRM & Email Metrics Deep Dive Look beyond open rates and understand what your CRM and email data is really telling you. This e-learning mate... Starting from 260 credits Open this material
Marketing Analytics & Tools 4 levels Social Media Analytics Tools Measure social media with purpose instead of chasing likes. This e-learning material explains the native analy... Starting from 225 credits Open this material
Marketing Analytics & Tools 4 levels Conversion Rate Optimization (CRO) Get more value from the visitors you already have. This e-learning material explains how to find where people... Starting from 300 credits Open this material
Career & Freelancing Skills 4 levels Freelancing 101: Getting Started Plan your first steps as a freelancer with a clear head. This e-learning material covers choosing a service, d... Starting from 150 credits Open this material
Career & Freelancing Skills 4 levels How to Find Clients Online Build a steady way of finding clients online instead of waiting for work to appear. This e-learning material c... Starting from 190 credits Open this material
Career & Freelancing Skills 4 levels Resume & Cover Letter Workshop Prepare a CV and cover letter that present your experience clearly and fit the role you want. This e-learning... Starting from 150 credits Open this material
Career & Freelancing Skills 4 levels Upwork/Fiverr Profile Setup Set up freelance marketplace profiles that clearly explain what you offer and why a client should choose you.... Starting from 150 credits Open this material
Career & Freelancing Skills 4 levels Building a Career with LinkedIn Use LinkedIn as a long-term career tool rather than a profile you update only when job hunting. This e-learnin... Starting from 190 credits Open this material
Career & Freelancing Skills 4 levels Interview Preparation & Mock Practice Walk into interviews prepared, calm and ready to give clear examples. This e-learning material covers research... Starting from 190 credits Open this material
Career & Freelancing Skills 4 levels Time Management for Freelancers Take control of your working week as a freelancer. This e-learning material covers planning workloads, estimat... Starting from 150 credits Open this material

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